Start Your Claim

STEP 1 OF 4

What type of scam happened?

Select the option that best describes your situation. This helps us identify the right recovery route for you.

STEP 2 OF 4

How did you make the payment?

Select the payment method used. This helps determine which recovery route applies to your case.

STEP 3 OF 4

Loss details & evidence

Tell us roughly how much you lost, and tick all the evidence you currently have. Don't worry if you don't have everything — we can still help.

Approximate amount lost

Tick all the evidence you have

Bank statements showing the payment(s) Screenshots of messages or emails from the scammer Screenshots of the fake website or platform Receipts or transaction confirmations A police or Action Fraud report reference number Correspondence with my bank about the scam I have none of these yet

STEP 4 OF 4

Your details

Almost there. Leave your contact details and one of our team will be in touch to discuss your case — no obligation.

Full name *

Email address *

Phone number *

Thank you — we’ve received your answers.

Our team will review what you’ve shared and give you a call to talk things through. If we can’t reach you, we’ll drop you an email so you know we tried.

Keep an eye on your phone — we’ll be in touch soon.

You are in safe hands. We are authorised and regulated by the Financial Conduct Authority (FCA), FRN 829766.