Can I Recover Money Lost to a Fake FCA Scam?
Yes, it is often possible to recover money lost to fake FCA recovery scams, even if you authorised the bank transfers yourself. Because these scams involve you being tricked into sending money to a fraudster (known as Authorised Push Payment or APP fraud), your bank has significant regulatory obligations to protect you.
Under the mandatory APP fraud reimbursement rules implemented by the Payment Systems Regulator (PSR) in October 2024, UK payment service providers are required to reimburse victims of APP scams up to £85,000 per claim in most circumstances. Furthermore, banks must adhere to strict security protocols to detect and prevent unusual transactions. If your bank failed to intervene when you suddenly transferred large sums of money to new payees — especially if you are an older or vulnerable customer — they may be held liable for failing in their duty of care.
If your bank refuses to refund your money, the claim can be escalated to the Financial Ombudsman Service (FOS), an independent body that frequently overturns bank decisions and orders them to compensate scam victims.
Why Choose Compensation Adviser for Your Claim?
- Specialist Knowledge: We deeply understand the tactics used in recovery room scams and how to present this evidence compellingly to banks and the Financial Ombudsman.
- Regulatory Expertise: Our team is fully versed in the latest PSR mandatory reimbursement requirements and the Contingent Reimbursement Model (CRM) Code.
- Stress-Free Process: Dealing with banks after a scam can be traumatic. We handle all communications, appeals, and legal arguments on your behalf.
- No Financial Risk: Our strictly no-win, no-fee structure means you can pursue justice without worrying about incurring additional costs if the claim is unsuccessful.