Fraud Blocker

Crypto and Investment Scam Claims

If you sent money to what appeared to be a legitimate cryptocurrency platform or investment opportunity – and you cannot get it back – you may be able to claim a refund from your bank. UK victims collectively lost £649 million to investment fraud in 2024, with cryptocurrency the most common asset involved in 66% of all reports.

The money is gone but the question of who is responsible is not always as closed as it seems. We review your case for free and tell you honestly what your options are.

What Are Crypto and Investment Scams?

Crypto and investment scams are fraudulent schemes that trick you into sending money to a platform or scheme that does not exist, is not regulated, or was never going to generate the returns it promised. The fraudster’s goal is simple: to take your money and disappear.

These scams have become the dominant form of investment fraud in the UK. While the number of reports decreased 7% in 2024, total financial losses increased by 13% — indicating fewer but larger scams were in operation. UK Finance data showed a 55% jump in crypto-related scam losses, and the Home Office has now identified cryptocurrency scams as a growing threat in its 2026-2029 fraud strategy.

Most victims are not careless. They are targeted deliberately, often on platforms they already use and trust, by fraudsters who have invested significant time in appearing legitimate.

How Compensation Adviser Reviews Crypto and Investment Scam Claims

We carry out a free initial case review to assess whether your payment falls within APP fraud rules or another recovery route.

We identify whether your transfers to a trading platform or investment scheme involved fraud indicators your bank could have acted on.

We review the platform, the payment method, and the evidence available to determine the strongest complaint route.

We prepare and submit your complaint to your bank, setting out clearly where their fraud monitoring obligations may not have been met.

If your bank refuses, we escalate to the Financial Ombudsman Service and manage the full process on your behalf.

FCA regulated, no upfront fees — 15% + VAT success fee only if your claim is successful.

Crypto Scam Alerts — Some Cases We Are Currently Reviewing

Binary Options Scams

Banned by the FCA in 2019, binary options platforms continue to target UK consumers from offshore. Bank-level claims may still be available.

Cosetek (Coscoin / COS)

Cosetek, also known as Coscoin or COS, collapsed in November 2023 after operating as an unlicensed cryptocurrency Ponzi scheme, leaving thousands of UK investors unable to withdraw their funds.

HyperVerse / HyperFund

An unregulated crypto scheme that promised daily rewards but left many investors unable to withdraw their funds.

LWEX

A cryptocurrency trading platform flagged by regulators, with many users reporting they were locked out of their accounts.

MetaTrader / Fake Trading Platforms

Fraudulent platforms cloning the MetaTrader interface or using similar professional-looking dashboards to deceive investor.

Validus

A suspected Ponzi-style crypto platform that attracted investors through social media and events, now widely reported as fraudulent.

Getting Started Takes Minutes

1
Tell us what happened. There's no obligation, no cost, and no pressure. We'll review your situation and let you know honestly whether you have a case worth pursuing.
Free Assessment
2
Our regulated team handles the paperwork, the correspondence, and the process. You don't need to deal with the bank or the firm directly.
We Do the Work
3
If we win, we take 15% + VAT of the compensation recovered (capped at £7,500 + VAT). If we don't win, you pay nothing.
You Get Paid
Start Your Free Claim Review

Did you know.....

Monzo Customer Recovers Crypto Scam Refund

Miss R, actively searching for work, was targeted with a convincing online job opportunity. The scammers required upfront cryptocurrency payments to access commission-based tasks, exploiting her financial vulnerability.

Revolut Customer Recovers £15,770 Crypto Scam Refund

Mrs C’s ordeal began in March 2024 when she encountered what appeared to be a legitimate cryptocurrency investment opportunity on social media….

Santander Customer Recovers £4,000 Crypto Scam Refund

Ms F’s ordeal began in early 2024 when she noticed that one of her Facebook contacts appeared to have achieved success through cryptocurrency investment….

Barclays Customer Recovers £25,600 Crypto Scam Refund

Mr T’s ordeal began when he was searching for investment opportunities and encountered several firms advertising on Instagram….

Can You Recover Money Lost to a Crypto or Investment Scam?

The recovery route depends on how you paid. If you made bank transfers to fund what you believed was a legitimate investment, those payments are likely to fall within Authorised Push Payment fraud rules.
Since October 2024, new reimbursement rules mean UK banks may be required to reimburse victims in certain circumstances. Banks are also expected to apply fraud monitoring to detect unusual payment patterns — repeated transfers to new accounts associated with investment platforms are a known and documented fraud indicator.

Where payments were made by credit card and exceeded £100, Section 75 of the Consumer Credit Act may make your card provider jointly liable. Where cryptocurrency was purchased through a UK bank transfer, a bank-level claim may still be available, even where the underlying crypto is harder to trace. A free review will establish which routes apply to your specific situation.

Frequently Asked Questions

Can I claim if I sent money to a crypto scam using a bank transfer?

Yes. Bank transfers to crypto scam platforms fall within APP fraud rules. Since October 2024, new reimbursement rules mean your bank may be required to consider a refund if you were deceived into making the transfer, depending on the circumstances.
Your bank’s fraud monitoring obligations apply regardless of whether the destination was a crypto platform.

What if the platform has completely disappeared?

Your claim runs through your bank – not the platform. You do not need to trace the scammers or identify the platform operators. The relevant question is whether your bank should have considered a refund based on the circumstances, not whether the fraud can be investigated.

My bank says I invested willingly — can they use that to refuse me?

Only under strict conditions. Banks may refuse a claim in certain circumstances, including where gross negligence rules apply and warnings have been ignored. Being deceived by a professional investment fraud operation may not meet that standard. If your bank has refused on this basis, we can assess whether that decision was correct.

What if a regulated financial adviser recommended the investment?

This opens a separate complaint route. If a regulated firm gave you unsuitable investment advice, you may have a mis-selling claim through the FOS or the Financial Services Compensation Scheme — in addition to any bank-level APP fraud claim.

How long do I have to make a claim?

Under PSR mandatory reimbursement rules, claims should be reported within 13 months of the final payment. Mis-selling complaints have different time limits. Contact us for a free assessment — time limits matter and acting sooner improves your options.

Is there anything I can do if I paid in cryptocurrency directly?

Direct crypto payments are harder to recover than bank transfers, but options may still exist depending on how you funded the crypto purchase. If you used a UK bank transfer to buy crypto which was then sent to the platform, the bank-level claim may still be available. We will assess this in your free review.

Important Information

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the bank, business or person against whom you wish to complain or to the Financial Ombudsman Service or the Financial Services Compensation Scheme, whichever is applicable to your claim.

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