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Recover Money from Diamond Ridge Financial

Compensation Adviser helps victims of Diamond Ridge Financial Academy pursue refund claims through APP fraud rules and the Financial Ombudsman Service — on a no-win, no-fee basis.

Diamond Ridge Financial Academy was issued a formal warning by the FCA in June 2025 for providing financial services without authorisation, after hundreds of investors lost money through its fraudulent cryptocurrency trading platform. If you transferred funds from a UK bank account, a refund claim may be possible — even if your bank has already refused.

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Why Choose Compensation Adviser

Diamond Ridge Financial Academy operated a sophisticated fraud that left victims feeling embarrassed and unsure where to turn. Compensation Adviser understands the complexity of cryptocurrency investment scams and has experience pursuing refund claims against UK banks that failed to protect their customers. We review your case thoroughly, explain your options clearly, and handle the entire claims process on your behalf — so you can focus on moving forward.

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We operate on a strict no-win, no-fee basis. You’ll only pay our 15%+VAT success fee if your claim is successful. Cancellation fees may apply (see full fee details below).

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What Was Diamond Ridge Financial Academy?

Diamond Ridge Financial Academy — also known as Diamond Ridge Asset Management — presented itself as an AI-powered cryptocurrency trading education platform. Operating through websites including diamondridgeai.vip, diamondridgeai.com, and diamondridgeinformation.com, the operation claimed to offer expert-led investment training, quantitative trading systems, and access to exclusive cryptocurrency opportunities including Initial Coin Offerings (ICOs) and pre-launch tokens.

The platform was fronted by a fictitious character called “Professor Charles Hanover,” described in press releases as a seasoned investment expert specialising in innovative investment solutions. In reality, the scammers misappropriated the name and likeness of a real individual to lend false credibility to their operation. Other fake personas used to communicate with victims included Victoria Pivarova, Aidan Foster, Chloe Murphy, Sophia Nikos, Selina Thompson, and Edward Carlton.

On 25 June 2025, the Financial Conduct Authority (FCA) published a formal warning confirming that Diamond Ridge Financial Academy / Diamond Ridge Asset Management is not authorised to provide or promote financial services in the UK. The FCA warning also named the associated websites diamondridgeinformation.com and libertybank.org, along with the WhatsApp group “Crown Capital Club 1257.”

Hundreds of UK investors are believed to have lost money to the scheme, with individual losses ranging from several thousand pounds to tens of thousands. The operation recruited victims primarily through paid advertisements on Facebook, Instagram, and TikTok before moving communications to WhatsApp groups where the fraud was conducted.

How the Diamond Ridge Scheme Worked

The Diamond Ridge scam followed a carefully orchestrated pattern designed to build trust incrementally before extracting maximum funds from victims:

Social Media Recruitment: Victims were targeted through professional-looking advertisements on Facebook, Instagram, and TikTok promoting AI-powered trading education and cryptocurrency investment opportunities. These adverts often featured fake testimonials and promises of substantial returns.
WhatsApp Group Onboarding: After registering interest, victims were added to large WhatsApp groups — sometimes containing over 150 members — where fake “professors” and “asset managers” delivered daily market reports and trading signals. Many of the group participants were themselves part of the scam operation, posting fake success stories to build confidence.
Free Trial and Seed Money: New recruits were given between $2,000 and $4,000 in platform credits to begin trading on a proprietary platform called “Winning” (also known as WNG Studio). This created the illusion of a risk-free opportunity and allowed victims to experience apparent profits without investing their own money.
Controlled Withdrawals: Crucially, victims were permitted to withdraw a portion of their early “profits” — typically around 30%. This was the key trust-building mechanism that convinced investors the platform was legitimate and encouraged them to deposit their own funds.
Escalating Investment: Once hooked, victims were encouraged to invest increasing amounts of their own money. The platform introduced “tier programmes” and “partner programmes” that required deposits of £25,000 or more to access supposedly better trading signals and higher returns.
Fake Cryptocurrency Tokens: The platform traded fabricated cryptocurrency tokens — including MRC Tokens, CPTTK, CEUH, and others — that did not exist on any legitimate exchange. Prices were artificially manipulated to show enormous gains, with some victims seeing balances of $750,000 or more on their dashboards.
Withdrawal Blockade: When victims attempted to withdraw their apparent profits, accounts were frozen. Scammers demanded payment of “loans,” “service fees,” “admin charges,” or “tax obligations” before funds could be released. These demands continued indefinitely, extracting further money from victims.
Disappearance: Eventually, the scammers either cut contact entirely or the platform ceased to function. The trading platform has since been taken down, and the associated websites are no longer operational.

Signs You May Have Been Misled by Diamond Ridge

If you recognise any of the following characteristics of the Diamond Ridge operation, you may have grounds for a refund claim against your bank:

You were added to a WhatsApp group offering AI-powered trading education led by 'Professor Charles Hanover' or similar personas

You were given free credits or seed money to trade on a platform called 'Winning' or 'WNG Studio' before investing your own funds

You were shown extraordinary returns on your dashboard but were unable to withdraw your money when requested

You were asked to pay fees, taxes, or repay a 'loan' before your funds could be released from the platform

You invested in tokens such as MRC Tokens or other cryptocurrencies that cannot be found on any legitimate exchange

You were pressured to deposit additional funds to reach a 'tier' or 'partner programme' threshold for better returns

Learn more about Investment Claims

What to Do If You Lost Money to Diamond Ridge Financial

Stop all further payments immediately

Do not send any additional money to Diamond Ridge or any associated platform, regardless of what you are told about releasing your funds. Any further payment demands are part of the scam.

Gather your evidence

Collect all bank statements showing payments made, screenshots of your trading dashboard, WhatsApp messages, emails, and any contracts or agreements you received from Diamond Ridge.

Report to your bank immediately

Contact your bank's fraud department and report the payments as fraud. Under the PSR's mandatory reimbursement rules (effective from 7 October 2024), your bank may be required to reimburse you.

File a report with Action Fraud

Submit a report at actionfraud.police.uk to obtain a crime reference number. This strengthens your case and contributes to the wider investigation into Diamond Ridge.

Report to the FCA

File a report with the Financial Conduct Authority using their online reporting form or by calling 0800 111 6768. The FCA has already issued a warning about Diamond Ridge.

Contact Compensation Adviser for a free review

Speak to our team to understand whether you have a valid refund claim against your bank. We assess your case at no cost and explain your options clearly before you decide how to proceed.

Can I Recover Money Lost to Diamond Ridge Financial?

If you transferred money to Diamond Ridge from a UK bank account, there are several potential routes to recover your funds. The strength of your claim depends on the specific circumstances of your case, including when you made payments, which bank you used, and what warnings (if any) your bank provided before processing the transactions.

PSR Mandatory Reimbursement (APP Fraud Rules): Since 7 October 2024, UK payment service providers are required to reimburse victims of authorised push payment (APP) fraud in most circumstances. If your bank failed to meet its obligations under these rules, you may be entitled to a refund of up to £85,000 per claim.
Contingent Reimbursement Model (CRM Code): Banks that are signatories to the CRM Code have additional obligations to protect customers from APP fraud. If your bank failed to provide effective warnings, delayed payments appropriately, or detect suspicious patterns, they may be liable for your losses.
Financial Ombudsman Service (FOS): If your bank rejects your initial fraud claim, we can escalate your complaint to the Financial Ombudsman Service — an independent body that resolves disputes between consumers and financial firms at no cost to you.
Section 75 Claims: If any part of your payment to Diamond Ridge was made via credit card, you may have additional protections under Section 75 of the Consumer Credit Act 1974, which makes the card provider jointly liable for losses.

Why Choose Compensation Adviser for Your Diamond Ridge Claim?

Cryptocurrency Scam Expertise: We have extensive experience handling claims arising from sophisticated crypto trading platform scams and understand the specific tactics used by operations like Diamond Ridge.
No Win, No Fee: Our service operates on a strict no-win, no-fee basis — you only pay if we successfully recover compensation for you, with no upfront costs or hidden charges.
End-to-End Case Management: From initial evidence gathering through to formal complaint submission and Financial Ombudsman escalation, we manage the entire recovery process on your behalf.
Proven Track Record: We have successfully recovered funds for victims of similar cryptocurrency and investment scams where banks failed in their duty to protect customers from fraud.

Frequently Asked Questions

Can I get my money back from Diamond Ridge Financial?

If you transferred money from a UK bank account to Diamond Ridge, you may be eligible for a refund from your bank. Under the PSR’s mandatory reimbursement rules (effective from 7 October 2024), banks are required to reimburse APP fraud victims in most circumstances. Even if your bank has already refused your claim, we can review your case and potentially escalate it to the Financial Ombudsman Service.

Is Diamond Ridge Financial Academy regulated by the FCA?

No. The FCA issued a formal warning on 25 June 2025 confirming that Diamond Ridge Financial Academy / Diamond Ridge Asset Management is not authorised to provide or promote financial services in the UK. The warning covers the websites diamondridgeinformation.com and libertybank.org, as well as the WhatsApp group ‘Crown Capital Club 1257.’ Dealing with an unauthorised firm means you are not protected by the Financial Ombudsman Service or the FSCS in relation to that firm — but you may still have a claim against your bank.

What if my bank has already refused my fraud claim?

An initial refusal from your bank does not mean your case is closed. Banks frequently reject fraud claims at the first stage, particularly for cryptocurrency-related scams. We can review the basis of your bank’s refusal, identify weaknesses in their decision, and escalate your complaint to the Financial Ombudsman Service, which has the power to overturn bank decisions and order reimbursement.

How long does a Diamond Ridge recovery claim take?

The timeline varies depending on your bank’s responsiveness and whether escalation to the Financial Ombudsman Service is required. A straightforward bank complaint typically takes 8 to 12 weeks. If escalation to the FOS is necessary, the process can take 6 to 12 months. We keep you informed throughout and pursue the fastest resolution possible.

What are your fees?

We operate on a no-win, no-fee basis. If your claim is successful, we charge a fee of 15% + VAT of the total compensation awarded. If we do not recover any money for you, there is no fee to pay.

What evidence do I need to make a claim?

Useful evidence includes bank statements showing payments to Diamond Ridge or associated platforms, screenshots of your trading dashboard, WhatsApp messages with Diamond Ridge representatives, any contracts or agreements, and records of any withdrawal attempts or fee demands. However, even if you have limited documentation, we can still assess your case — your bank holds records of all transactions made from your account.

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