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Recover Your Losses from Moneda Capital Group

Moneda Capital Group was placed under investigation by the FCA in October 2025 following a full asset restraint order to prevent further funds leaving the firm. If you transferred funds from a UK bank account, a refund claim may be possible — even if your bank has already refused.

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important information about scam and fraud claims

Why Choose Compensation Adviser

Our team of claims specialists has a proven track record in recovering funds lost to sophisticated investment scams. We understand the complex mechanisms used by firms like Moneda Capital and know exactly how to navigate the banking regulations to secure your refund.

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We operate on a strict no-win, no-fee basis. You’ll only pay our 15%+VAT success fee if your claim is successful. Cancellation fees may apply (see full fee details below).

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We will assess your case for free to determine if a claim is viable.

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What Was Moneda Capital Group?

Moneda Capital Group (including Moneda Capital PLC, Moneda Capital Asset Management Ltd, MCAM Ltd, and VSD Capital Ltd) presented itself as a forward-thinking wealth management and investment firm. They actively targeted investors through glossy social media advertising on platforms like Instagram and Facebook.

The firm offered what they described as “fixed-rate return opportunities” and “structured savings plans.” Investors were promised highly attractive, guaranteed returns of up to 7.25% per annum (and sometimes up to 8.2%) on fixed-term bonds lasting between one and three years. They required minimum lump-sum investments, typically starting from £5,000.

To reassure potential clients, Moneda Capital falsely claimed that investments were protected by the Financial Services Compensation Scheme (FSCS) and that funds would be held in segregated or protected accounts. In reality, the firm was not authorised or registered by the Financial Conduct Authority (FCA), and these protections did not exist.

How the Moneda Capital Scheme Worked

The scheme operated by projecting an illusion of legitimacy and security while systematically misleading investors about the nature and safety of their funds.

False Regulatory Status: Moneda Capital was never authorised by the FCA. To circumvent this, they directed some investors to send their money via a third-party wealth management firm called Strowz Ltd, which was FCA-regulated at the time. Moneda falsely claimed that Strowz Ltd came under their corporate umbrella, using this connection to build trust.
Misleading Marketing: Despite burying small-print disclaimers stating their products were only for “High Net Worth & Sophisticated Investors,” Moneda heavily marketed their bonds to everyday retail investors on social media.
Questionable Underlying Assets: The funds were purportedly invested in corporate bonds listed on the Vienna MTF. These bonds supposedly funded ventures such as inventory finance in the alcoholic beverages industry and a property development in Essex (Autumn Leaf Apartments) which had actually been refused planning permission. Financial records showed the firm had zero income and was operating at a significant loss.
The Collapse: In September 2025, investors suddenly stopped receiving their promised interest payments. Shortly after, the FCA intervened, issuing a full asset restraint order on 2 September 2025 to freeze the company’s assets and prevent further funds from disappearing. The FCA subsequently launched a formal investigation into the group on 15 October 2025.

It is estimated that thousands of investors have been affected, with total losses reaching into the tens of millions of pounds. Many victims were vulnerable individuals or retirees who invested their life savings or insurance payouts.

Signs You May Have Been Misled by Moneda Capital

If you experienced any of the following during your dealings with Moneda Capital, you may have strong grounds for a refund claim:

You were promised guaranteed returns of 7.25% or higher, which is unrealistic for secure fixed-rate products.

You were told your investment was protected by the Financial Services Compensation Scheme (FSCS).

You were assured your funds would be held in segregated, safe, or protected accounts.

You were directed to transfer your money to a different company, such as Strowz Ltd.

You were targeted via social media advertising despite not being a High Net Worth or Sophisticated Investor.

You were pressured to invest quickly or were told the opportunity was only available for a limited time.

Learn more about Investment Claims

What to Do If You Lost Money to Moneda Capital

1. Stop All Payments

Do not send any further funds to Moneda Capital, Strowz Ltd, or any associated individuals, regardless of what they promise.

2. Gather Your Evidence

Collect all documentation, including bank statements, promotional materials, emails, and screenshots of your online account or social media ads.

3. Report to Action Fraud

File a report with Action Fraud, the UK's national reporting centre for fraud and cybercrime, and obtain a crime reference number.

4. Contact the FCA

The FCA has requested that anyone who has invested with Moneda Capital and has not previously contacted them should call their helpline on 0800 111 6768.

5. Notify Your Bank

Inform the bank from which you transferred the funds that you have been the victim of an investment scam.

6. Seek Professional Help

Contact Compensation Adviser for a free review of your case. We can help you navigate the complex claims process.

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Can I Recover Money Lost to Moneda Capital?

Yes, it is possible to recover funds lost to the Moneda Capital scheme, primarily through UK banking regulations. The route to recovery depends on when and how you made your payments:

Contingent Reimbursement Model (CRM) Code: If you transferred funds from a UK bank account to another UK bank account after 28 May 2019, you may be eligible for reimbursement if your bank failed to provide adequate warnings or protect you from the scam.
Mandatory Reimbursement Scheme (MRS): For payments made after 7 October 2024, new rules provide stronger protections. However, there is a strict 13-month time limit from the date of your last payment to make a claim.
Financial Ombudsman Service (FOS): If your bank rejects your initial claim, the case can be escalated to the FOS. The Ombudsman regularly overturns bank decisions and orders them to refund victims.

Why Choose Compensation Adviser for Your Moneda Capital Claim?

Specialist Knowledge: We understand the specific tactics used by Moneda Capital and how they misled investors.
Regulatory Expertise: Our team is highly experienced in utilising the CRM Code, MRS rules, and FOS guidelines to compel banks to reimburse victims.
No-Win, No-Fee: We take on the financial risk. You only pay our fee of 15% + VAT if we successfully recover your money.
Stress-Free Process: We handle all the complex paperwork, correspondence with your bank, and any necessary escalation to the Financial Ombudsman Service on your behalf.

Frequently Asked Questions

What are your fees?

We operate on a no-win, no-fee basis. If your claim is successful, we charge a fee of 15% + VAT of the total compensation awarded. If we do not recover any money for you, there is no fee to pay.

Is Moneda Capital regulated by the FCA?

No. Moneda Capital PLC, Moneda Capital Asset Management Ltd, MCAM Ltd, and VSD Capital Ltd are not authorised or registered by the Financial Conduct Authority. The FCA issued a formal warning against them on 14 October 2025 and launched an investigation.

My bank has already refused to refund me. Can you still help?

Yes. Banks frequently reject initial scam claims. We can review their decision and, if appropriate, escalate your case to the Financial Ombudsman Service (FOS), which has the power to overturn the bank’s decision and order a refund.

How long does the claims process take?

The timeline varies depending on the complexity of the case and the bank’s response. A straightforward bank claim might be resolved in a few months, whereas cases that need to go to the Financial Ombudsman Service can take between 6 to 12 months.

Are my investments with Moneda Capital protected by the FSCS?

No. Despite what Moneda Capital may have claimed in their marketing materials, because they were not an FCA-authorised firm, investments made with them are not protected by the Financial Services Compensation Scheme.

What is the 13-month deadline I have read about?

Under the Mandatory Reimbursement Scheme (MRS) for payments made after 7 October 2024, victims must make their claim within 13 months of their last payment to the scammer. If you wait too long, your bank may strike out your claim as being ‘out of time’.

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