t: 0114 698 8151 e: info@compensationadviser.co.uk

Recover Your Losses from TriumphFX

TriumphFX has been the subject of multiple regulatory warnings globally, including from the FCA, and its operators are currently under criminal investigation for alleged fraud. If you transferred funds from a UK bank account, a refund claim may be possible — even if your bank has already refused.

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Why Choose Compensation Adviser

Navigating a complex investment scam like TriumphFX can be overwhelming. Compensation Adviser provides expert guidance, carefully reviewing your case and explaining your options clearly. We manage the entire process, dealing with banks and the Financial Ombudsman Service on your behalf.

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We operate on a strict no-win, no-fee basis. You’ll only pay our 15%+VAT success fee if your claim is successful. Cancellation fees may apply (see full fee details below).

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What Was TriumphFX?

TriumphFX (also known as TFXI or TFX Investments) operated as an online foreign exchange trading platform. It claimed to offer lucrative returns through skilled traders and advanced algorithms. The company maintained a veneer of legitimacy by holding a Cyprus Securities and Exchange Commission (CySEC) licence under the entity Triumph Int. (Cyprus) Limited, while simultaneously running an offshore operation targeting investors globally.

However, since 2019, TriumphFX has been the subject of numerous regulatory warnings from authorities in Singapore, Hong Kong, Malaysia, Indonesia, and New Zealand. In August 2025, the UK’s Financial Conduct Authority (FCA) issued a formal warning against the firm, stating it is not authorised to provide financial services in the UK.

How the TriumphFX Scheme Worked

The operation bore the hallmarks of a sophisticated pyramid or Ponzi scheme, allegedly causing millions in losses:

Unrealistic Returns: Investors were promised consistent monthly returns of between 4% and 7%, which are highly irregular and unsustainable in genuine forex trading.
Unauthorised Cryptocurrency Conversion: In a move that trapped investor capital, TriumphFX abruptly converted client funds into its own cryptocurrency, ‘TFX Coin’, without permission. The coin quickly lost value, leaving investors unable to withdraw their money.
Subsequent Migrations: Victims have reported that their TFX holdings were later force-converted into another token, ‘ZCD’, and their funds migrated to a successor entity, further obscuring the asset trail.
Regulatory Crackdown: In December 2023, CySEC took enforcement action against the Cyprus entity, suspending the voting rights of its indirect shareholder and prohibiting executive directors from management duties. Meanwhile, authorities in Malaysia are investigating the syndicate for fraud following over 72 police reports and millions in reported losses.

Signs You May Have Been Misled

If you experienced any of the following with TriumphFX, you should explore your options for recovering your funds:

You were promised consistent, high monthly returns of 4% to 7%.

Your investment funds were converted into TFX Coin or ZCD without your consent.

You have been unable to withdraw your capital or profits.

You were told your funds would be locked for an extended period, such as 18 months.

You were recruited through online presentations, such as Zoom meetings.

You were pressured to recruit friends or family into the scheme.

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What to Do If You Lost Money to TriumphFX

Stop all payments

Do not send any more money to TriumphFX or pay any 'fees' or 'taxes' they demand to process a withdrawal.

Gather your evidence

Collect all bank statements showing the transfers, correspondence with TriumphFX, and screenshots of your account.

Contact your bank

Report the transactions to your bank's fraud department immediately to see if the payments can be stopped or recalled.

Report the fraud

File a report with Action Fraud to obtain a crime reference number, which is necessary for formal complaints.

Beware of recovery scams

Be cautious of unsolicited contact from individuals claiming they can recover your funds for an upfront fee.

Seek professional help

Speak to Compensation Adviser to find out if you have a valid claim against your bank or payment provider.

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Can I Recover Money Lost to TriumphFX?

If you transferred funds to TriumphFX from a UK bank account, there are potential avenues for recovering your money, even if the company itself is based offshore. We focus on holding UK financial institutions accountable for failing to protect their customers from fraud.

Authorised Push Payment (APP) Fraud Rules: Under the Contingent Reimbursement Model (CRM) Code and the new Payment Systems Regulator (PSR) rules, banks have a duty to protect customers from scams. If they failed to apply adequate warnings or checks, they may be liable to refund your losses.
Financial Ombudsman Service (FOS): If your bank refuses to reimburse you, we can escalate your complaint to the FOS, an independent body that settles disputes between consumers and financial businesses.
Section 75 and Chargeback: If you funded your TriumphFX account using a credit or debit card, you might have additional protections under the Consumer Credit Act 1974 or through the chargeback scheme.

Why Choose Compensation Adviser for Your TriumphFX Claim?

Specialist Knowledge: We have a deep understanding of complex investment scams and the tactics used by operations like TriumphFX.
No-Win, No-Fee: We operate on a strict no-win, no-fee basis. You only pay us if we successfully recover your money.
End-to-End Management: We handle the entire claims process, from building the initial case against your bank to escalating it to the Financial Ombudsman Service if necessary.
Regulated Experts: We are authorised and regulated by the Financial Conduct Authority, ensuring we meet the highest standards of professional conduct.

Frequently Asked Questions

What is TriumphFX?

TriumphFX is an online foreign exchange trading platform that has been the subject of numerous regulatory warnings globally, including from the UK’s Financial Conduct Authority (FCA). It is currently under investigation by authorities for allegedly operating as a fraudulent investment syndicate.

Can I get my money back from TriumphFX?

If you transferred funds from a UK bank account, it may be possible to recover your money by making a claim against your bank or payment provider under APP fraud rules, rather than trying to recover funds directly from TriumphFX.

What should I do if TriumphFX asks for a withdrawal fee?

Do not pay it. Demanding ‘taxes’, ‘fees’, or ‘upgrades’ to process a withdrawal is a common tactic used in investment scams to extract more money from victims. Paying the fee will not result in a withdrawal.

My bank already refused my refund request. Can you still help?

Yes. We frequently help clients whose initial requests have been rejected by their banks. We can review the bank’s decision and, if appropriate, escalate the complaint to the Financial Ombudsman Service (FOS).

What are your fees?

We operate on a no-win, no-fee basis. If your claim is successful, we charge a fee of 15% + VAT of the total compensation awarded. If we do not recover any money for you, there is no fee to pay.

How long does the claims process take?

The timeline varies depending on the complexity of the case and whether the bank agrees to settle or if it needs to be escalated to the Financial Ombudsman Service. A typical claim can take anywhere from a few months to over a year.

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Important Information

You are not required to use our services to pursue your claim. You can also seek further advice or shop around subject to any time limits within which a claim must be made.

It is possible for you to present the claim for free, either to the bank, business or person against whom you wish to complain or to the Financial Ombudsman Service or the Financial Services Compensation Scheme, whichever is applicable to your claim.