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Recover Money from Nuvilon

Nuvilon was issued a formal warning by the FCA on 30 July 2025 as an unauthorised firm providing financial services without permission in the UK. If you transferred funds from a UK bank account, a refund claim may be possible — even if your bank has already refused.

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Why Choose Compensation Adviser

Navigating the aftermath of an investment scam can be overwhelming. Compensation Adviser provides specialist support to victims of unauthorised forex and trading platforms like Nuvilon. We review your case carefully, identify the strongest recovery route available, and guide you through the entire complaints process with clear, straightforward advice.

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We operate on a strict no-win, no-fee basis. You’ll only pay our 15%+VAT success fee if your claim is successful. Cancellation fees may apply (see full fee details below).

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What Was Nuvilon?

Nuvilon presented itself as a legitimate online forex and CFD trading platform, operating through the websites nuvilon.com, nuvilon.io, and nuvillon.com. The platform claimed to offer access to over 1,000 financial instruments, including forex currency pairs, commodities, precious metals, stocks, indices, and cryptocurrencies. It was operated by a company called EAJ Trader Ltd, registered in the Comoros Islands under the name Tora Markets LTD, and claimed to hold a licence from the Mwali International Services Authority (MISA) — a jurisdiction with minimal regulatory oversight and no meaningful investor protections.

In reality, Nuvilon was not authorised or regulated by the Financial Conduct Authority (FCA) to carry out any financial services activity in the United Kingdom. The FCA published a formal warning on 30 July 2025, identifying Nuvilon as an unauthorised firm that may be targeting people in the UK. The Bank of Russia had already flagged Nuvilon in May 2025 for showing signs of illegal professional securities market activity. Multiple independent broker review platforms — including WikiFX, BrokersView, and TraderKnows — have classified Nuvilon as a fraudulent operation.

How the Nuvilon Scam Worked

The Nuvilon scam followed a well-established pattern used by fraudulent forex and CFD platforms to deceive investors and extract their funds:

Fake Celebrity Endorsements: Nuvilon used fabricated endorsements, including deepfake videos of Martin Lewis and other public figures, to promote the platform through social media advertisements and search engine results. These advertisements falsely implied that trusted financial commentators endorsed the platform.
Cold Calling and Online Contact: Victims were contacted directly by individuals claiming to be professional account managers or trading analysts. They used high-pressure sales tactics to persuade victims to deposit funds, often starting with a small initial deposit of £250 to build trust.
Fake Trading Platform: Nuvilon operated a proprietary web and mobile trading platform — not an industry-standard platform such as MetaTrader 4 or MetaTrader 5. This made it impossible for users to verify whether real market data was being displayed. The platform showed fabricated profits to encourage further deposits.
Tiered Account Structure: The platform offered five account tiers — Starter (£500), Explorer (£5,000), Advancer (£25,000), Pioneer (£100,000), and Visionary (£150,000) — with promises of higher leverage, lower spreads, and VIP services at higher tiers. This structure was designed to pressure victims into depositing increasingly large sums.
Blocked Withdrawals: When victims attempted to withdraw their funds, they were met with delays, excuses, or demands for additional payments described as “withdrawal fees,” “tax clearance charges,” or “account verification costs.” These are hallmarks of advance-fee fraud.
Disappearance: Once victims refused to pay further fees or became suspicious, Nuvilon either cut all contact or directed them to new representatives who repeated the cycle of demands.

Signs You May Have Been Misled by Nuvilon

If you recognise any of the following warning signs, you may have a valid claim for recovery of your funds:

You were contacted unexpectedly by someone offering high-return forex or cryptocurrency trading opportunities

You were shown a trading dashboard displaying consistent profits that you could not withdraw

You were pressured to deposit additional funds to unlock withdrawals or access higher account tiers

You were asked to pay fees described as tax, withdrawal charges, or insurance before funds could be released

You were directed to the platform through an advertisement featuring a celebrity endorsement such as Martin Lewis

Your account manager became uncontactable after you refused to make further payments

Learn more about Investment Claims

What to Do If You Lost Money to Nuvilon

Gather your documentation

Collect all bank statements showing payments to Nuvilon, screenshots of the trading platform, and any emails or messages from their representatives

Cut all contact with Nuvilon

Do not respond to any further requests for payment. Scammers frequently demand additional fees disguised as withdrawal charges or tax clearance costs

Contact your bank immediately

Report the payments as potential fraud to your bank’s fraud department. Under APP fraud rules, your bank may be required to reimburse you

File an Action Fraud report

Submit a report at actionfraud.police.uk to obtain a crime reference number, which strengthens your formal complaint

Report to the FCA

Report Nuvilon to the FCA via their online reporting form. While the FCA cannot recover individual losses, reports help protect other consumers

Seek specialist support

Contact Compensation Adviser for a free case review. We assess your recovery options and manage the complaints process on your behalf

Can I Recover Money Lost to Nuvilon?

If you transferred money to Nuvilon from a UK bank account, there are several potential avenues for recovering your funds. The strength of your claim depends on when you made the payment, how you paid, and whether your bank met its obligations to protect you from fraud:

APP Fraud Reimbursement (PSR Rules): If you sent money to Nuvilon on or after 7 October 2024, you may be covered by the Payment Systems Regulator’s mandatory reimbursement rules. These require banks to reimburse victims of authorised push payment fraud in most circumstances.
Contingent Reimbursement Model (CRM Code): For payments made before October 2024, your bank may still be liable under the voluntary CRM Code if it failed to provide adequate warnings or apply appropriate fraud checks before processing your payment.
Financial Ombudsman Service (FOS): If your bank rejects your initial fraud complaint, Compensation Adviser can escalate your case to the FOS — an independent body that resolves disputes between consumers and financial firms. The FOS can order your bank to reimburse you.
Chargeback and Section 75: If you paid Nuvilon by debit or credit card, you may be able to recover funds through the chargeback process or, for credit card payments over £100, under Section 75 of the Consumer Credit Act 1974.

Why Choose Compensation Adviser for Your Nuvilon Claim?

Specialist Expertise: We have extensive experience handling claims against unauthorised forex and trading platforms and understand the specific tactics used by operations like Nuvilon.
No Win, No Fee: Our service operates on a strict no-win, no-fee basis, meaning you only pay if we successfully recover compensation for you.
Comprehensive Support: From initial evidence gathering to formal complaint submission and Financial Ombudsman escalation, we manage the entire recovery process on your behalf.
UK-Based Experts: Our team provides clear, jargon-free advice and is committed to achieving the best possible outcome for victims of investment fraud.

Frequently Asked Questions

Can I get my money back from Nuvilon?

Recovery may be possible if you transferred funds from a UK bank account. Under APP fraud reimbursement rules and the Financial Ombudsman Service complaints process, your bank may be required to reimburse you — particularly if it failed to apply adequate fraud checks before processing your payment to Nuvilon.

Is Nuvilon regulated by the FCA?

No. The FCA issued a formal warning on 30 July 2025 confirming that Nuvilon is not authorised or registered to provide financial services in the UK. The platform operated through an offshore entity registered in the Comoros Islands with no meaningful regulatory oversight.

What should I do if Nuvilon is asking me to pay withdrawal fees?

Do not pay any further fees. Demands for withdrawal charges, tax clearance payments, or insurance fees are a common tactic used by fraudulent platforms to extract additional money from victims. Cut all contact with Nuvilon immediately and report the matter to your bank and Action Fraud.

How long does a recovery claim take?

A typical claim takes between 6 and 12 months, depending on the complexity of your case and the responsiveness of the financial institutions involved. We keep you informed at every stage of the process.

What are your fees?

We operate on a no-win, no-fee basis. If your claim is successful, we charge a fee of 15% + VAT of the total compensation awarded. If we do not recover any money for you, there is no fee to pay.

Can I make a complaint to my bank myself for free?

Yes. You are not required to use a claims management company. You can complain directly to your bank and escalate to the Financial Ombudsman Service at no cost. Our service provides professional guidance and case management to help build the strongest possible claim on your behalf.

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